NHTSA Campaign 23V506000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Ford Motor Company · Reported Jul 21, 2023 · 38,695 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Remedy

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Vehicles affected by this recall

Make Model Year Units
FORD ESCAPE 2023 38,695
FORD F-250 SD 2023 38,695
FORD F-350 SD 2023 38,695
FORD F-450 SD 2023 38,695
FORD F-550 SD 2023 38,695

Source: NHTSA Campaign 23V506000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.