NHTSA Campaign 23V506000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Issued by Ford Motor Company · Reported Jul 21, 2023 · 38,695 vehicles affected
What's wrong
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Remedy
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| FORD | ESCAPE | 2023 | 38,695 |
| FORD | F-250 SD | 2023 | 38,695 |
| FORD | F-350 SD | 2023 | 38,695 |
| FORD | F-450 SD | 2023 | 38,695 |
| FORD | F-550 SD | 2023 | 38,695 |
Source: NHTSA Campaign 23V506000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.