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NHTSA Campaign 23V188000

ELECTRICAL SYSTEM

Issued by Volvo Car USA, LLC · Reported Mar 22, 2023 · 393 vehicles affected

What's wrong

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Consequence

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Remedy

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

Vehicles affected by this recall

Make Model Year Units
VOLVO C40BEV 2023 393
VOLVO S60 2023 393
VOLVO V60CC 2023 393
VOLVO XC40 2023 393
VOLVO XC60 2023 393
VOLVO XC90 2023 393

Source: NHTSA Campaign 23V188000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.