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NHTSA Campaign 23V177000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Issued by Mercedes-Benz USA, LLC · Reported Mar 17, 2023 · 61,450 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG GLE53 2021 61,450
MERCEDES-BENZ AMG GLE63 2021 61,450
MERCEDES-BENZ AMG GLS63 2021 61,450
MERCEDES-BENZ GLE 350 2020 61,450
MERCEDES-BENZ GLE 350 2021 61,450
MERCEDES-BENZ GLE 450 2020 61,450
MERCEDES-BENZ GLE 450 2021 61,450
MERCEDES-BENZ GLE 580 2020 61,450
MERCEDES-BENZ GLS 450 2020 61,450
MERCEDES-BENZ GLS 580 2020 61,450
MERCEDES-BENZ GLS450 2021 61,450
MERCEDES-BENZ GLS580 2021 61,450
MERCEDES-BENZ MAYBACH GLS600 2021 61,450

Source: NHTSA Campaign 23V177000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.