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NHTSA Campaign 23E018000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Issued by AROW Global Corp · Reported Mar 8, 2023 · 1,500 vehicles affected

What's wrong

AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.

Remedy

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

Vehicles affected by this recall

Make Model Year Units
AROW GLOBAL BUS EMERGENCY EXIT WINDOW 1,500

Source: NHTSA Campaign 23E018000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.