NHTSA Campaign 21V972000
ELECTRICAL SYSTEM:SOFTWARE
Issued by Daimler Vans USA, LLC · Reported Dec 15, 2021 · 48,400 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Consequence
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| FREIGHTLINER | SPRINTER 1500 | 2019 | 48,400 |
| FREIGHTLINER | SPRINTER 1500 | 2020 | 48,400 |
| FREIGHTLINER | SPRINTER 2500 | 2019 | 48,400 |
| FREIGHTLINER | SPRINTER 2500 | 2020 | 48,400 |
| FREIGHTLINER | SPRINTER 3500 | 2019 | 48,400 |
| FREIGHTLINER | SPRINTER 3500 | 2020 | 48,400 |
| FREIGHTLINER | SPRINTER 4500 | 2019 | 48,400 |
| FREIGHTLINER | SPRINTER 4500 | 2020 | 48,400 |
| MERCEDES-BENZ | SPRINTER 1500 | 2019 | 48,400 |
| MERCEDES-BENZ | SPRINTER 1500 | 2020 | 48,400 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 | 48,400 |
| MERCEDES-BENZ | SPRINTER 2500 | 2020 | 48,400 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 | 48,400 |
| MERCEDES-BENZ | SPRINTER 3500 | 2020 | 48,400 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 | 48,400 |
| MERCEDES-BENZ | SPRINTER 4500 | 2020 | 48,400 |
Source: NHTSA Campaign 21V972000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.