NHTSA Campaign 21V934000

STRUCTURE

Issued by Daimler Vans USA, LLC · Reported Dec 1, 2021 · 30 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

Consequence

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ SPRINTER 1500 2021 30
MERCEDES-BENZ SPRINTER 2500 2021 30
MERCEDES-BENZ SPRINTER 3500 2021 30
MERCEDES-BENZ SPRINTER 4500 2021 30

Source: NHTSA Campaign 21V934000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.