NHTSA Campaign 21V934000
STRUCTURE
Issued by Daimler Vans USA, LLC · Reported Dec 1, 2021 · 30 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Consequence
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES-BENZ | SPRINTER 1500 | 2021 | 30 |
| MERCEDES-BENZ | SPRINTER 2500 | 2021 | 30 |
| MERCEDES-BENZ | SPRINTER 3500 | 2021 | 30 |
| MERCEDES-BENZ | SPRINTER 4500 | 2021 | 30 |
Source: NHTSA Campaign 21V934000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.