NHTSA Campaign 21V929000

STRUCTURE:BODY:DOOR

Issued by Nova Bus (US) Inc. · Reported Nov 26, 2021 · 125 vehicles affected

What's wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.

Consequence

A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.

Remedy

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

Vehicles affected by this recall

Make Model Year Units
NOVA BUS LFS 2021 125

Source: NHTSA Campaign 21V929000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.