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NHTSA Campaign 21V746000

SUSPENSION:REAR

Issued by Ford Motor Company · Reported Sep 22, 2021 · 150,723 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2011 150,723
FORD EXPLORER 2012 150,723
FORD EXPLORER 2013 150,723

Source: NHTSA Campaign 21V746000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.