NHTSA Campaign 21V717000
EXTERIOR LIGHTING:HEADLIGHTS
Issued by Volvo Bus Corporation · Reported Sep 15, 2021 · 860 vehicles affected
What's wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| VOLVO BUS | 9700 | 2008 | 860 |
| VOLVO BUS | 9700 | 2009 | 860 |
| VOLVO BUS | 9700 | 2010 | 860 |
| VOLVO BUS | 9700 | 2011 | 860 |
| VOLVO BUS | 9700 | 2012 | 860 |
| VOLVO BUS | 9700 | 2013 | 860 |
| VOLVO BUS | 9700 | 2014 | 860 |
| VOLVO BUS | 9700 | 2015 | 860 |
| VOLVO BUS | 9700 | 2016 | 860 |
| VOLVO BUS | 9700 | 2017 | 860 |
| VOLVO BUS | 9700 | 2018 | 860 |
| VOLVO BUS | 9700 | 2019 | 860 |
| VOLVO BUS | 9700 | 2020 | 860 |
| VOLVO BUS | 9700 | 2021 | 860 |
Source: NHTSA Campaign 21V717000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.