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NHTSA Campaign 21V572000

STRUCTURE:FRAME AND MEMBERS

Issued by Shyft Group · Reported Jul 27, 2021 · 4,885 vehicles affected

What's wrong

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Consequence

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Remedy

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Vehicles affected by this recall

Make Model Year Units
UTILIMASTER WALK-IN VAN 2020 4,885
UTILIMASTER WALK-IN VAN 2021 4,885

Source: NHTSA Campaign 21V572000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.