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NHTSA Campaign 21V408000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Custom Truck And Body Works · Reported Jun 1, 2021 · 990 vehicles affected

What's wrong

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Vehicles affected by this recall

Make Model Year Units
CUSTOM TRUCK & BODY WORKS FORD F-550 2020 990

Source: NHTSA Campaign 21V408000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.