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NHTSA Campaign 21V288000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Issued by Mercedes-Benz USA, LLC · Reported Apr 23, 2021 · 6,331 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG GLE53 2021 6,331
MERCEDES-BENZ GLE 350 2020 6,331
MERCEDES-BENZ GLE 450 2020 6,331
MERCEDES-BENZ GLE 580 2020 6,331
MERCEDES-BENZ GLS 450 2020 6,331
MERCEDES-BENZ GLS 580 2020 6,331

Source: NHTSA Campaign 21V288000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.