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NHTSA Campaign 21V268000

ELECTRICAL SYSTEM:SOFTWARE

Issued by Proterra, Inc. · Reported Apr 19, 2021 · 12 vehicles affected

What's wrong

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Consequence

The rear door may open without the driver's awareness, increasing the risk of injury.

Remedy

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

Vehicles affected by this recall

Make Model Year Units
PROTERRA CATALYST 2019 12
PROTERRA CATALYST 2020 12

Source: NHTSA Campaign 21V268000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.