NHTSA Campaign 21V235000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Issued by Daimler Vans USA, LLC · Reported Apr 5, 2021 · 1,285 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| FREIGHTLINER | SPRINTER 1500 | 2019 | 1,285 |
| FREIGHTLINER | SPRINTER 1500 | 2020 | 1,285 |
| FREIGHTLINER | SPRINTER 2500 | 2019 | 1,285 |
| FREIGHTLINER | SPRINTER 2500 | 2020 | 1,285 |
| FREIGHTLINER | SPRINTER 3500 | 2019 | 1,285 |
| FREIGHTLINER | SPRINTER 3500 | 2020 | 1,285 |
| FREIGHTLINER | SPRINTER 4500 | 2019 | 1,285 |
| FREIGHTLINER | SPRINTER 4500 | 2020 | 1,285 |
| MERCEDES-BENZ | SPRINTER 1500 | 2019 | 1,285 |
| MERCEDES-BENZ | SPRINTER 1500 | 2020 | 1,285 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 | 1,285 |
| MERCEDES-BENZ | SPRINTER 2500 | 2020 | 1,285 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 | 1,285 |
| MERCEDES-BENZ | SPRINTER 3500 | 2020 | 1,285 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 | 1,285 |
| MERCEDES-BENZ | SPRINTER 4500 | 2020 | 1,285 |
Source: NHTSA Campaign 21V235000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.