NHTSA Campaign 21V196000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Issued by Mercedes-Benz USA, LLC · Reported Mar 19, 2021 · 11,356 vehicles affected
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES BENZ | C230 | 2006 | 11,356 |
| MERCEDES BENZ | C230 | 2007 | 11,356 |
| MERCEDES BENZ | C280 | 2006 | 11,356 |
| MERCEDES BENZ | C280 | 2007 | 11,356 |
| MERCEDES BENZ | C350 | 2006 | 11,356 |
| MERCEDES BENZ | C350 | 2007 | 11,356 |
| MERCEDES BENZ | CLK350 | 2006 | 11,356 |
| MERCEDES BENZ | CLK350 | 2007 | 11,356 |
| MERCEDES BENZ | CLK500 | 2006 | 11,356 |
| MERCEDES BENZ | CLK550 | 2007 | 11,356 |
| MERCEDES BENZ | CLS500 | 2006 | 11,356 |
| MERCEDES BENZ | CLS550 | 2007 | 11,356 |
| MERCEDES BENZ | E320 | 2006 | 11,356 |
| MERCEDES BENZ | E320 | 2007 | 11,356 |
| MERCEDES BENZ | E500 | 2006 | 11,356 |
| MERCEDES BENZ | E550 | 2007 | 11,356 |
| MERCEDES-BENZ | AMG C55 | 2006 | 11,356 |
| MERCEDES-BENZ | AMG CLS55 | 2006 | 11,356 |
| MERCEDES-BENZ | AMG CLS63 | 2007 | 11,356 |
| MERCEDES-BENZ | AMG E55 | 2006 | 11,356 |
| MERCEDES-BENZ | AMG E63 | 2007 | 11,356 |
| MERCEDES-BENZ | C230 | 2006 | 11,356 |
| MERCEDES-BENZ | C230 | 2007 | 11,356 |
| MERCEDES-BENZ | C280 | 2006 | 11,356 |
| MERCEDES-BENZ | C280 | 2007 | 11,356 |
| MERCEDES-BENZ | C350 | 2006 | 11,356 |
| MERCEDES-BENZ | C350 | 2007 | 11,356 |
| MERCEDES-BENZ | CLK350 | 2006 | 11,356 |
| MERCEDES-BENZ | CLK350 | 2007 | 11,356 |
| MERCEDES-BENZ | CLK500 | 2006 | 11,356 |
| MERCEDES-BENZ | CLK550 | 2007 | 11,356 |
| MERCEDES-BENZ | CLS500 | 2006 | 11,356 |
| MERCEDES-BENZ | CLS550 | 2007 | 11,356 |
| MERCEDES-BENZ | E320 | 2006 | 11,356 |
| MERCEDES-BENZ | E320 | 2007 | 11,356 |
| MERCEDES-BENZ | E350 | 2006 | 11,356 |
| MERCEDES-BENZ | E350 | 2007 | 11,356 |
| MERCEDES-BENZ | E500 | 2006 | 11,356 |
| MERCEDES-BENZ | E550 | 2007 | 11,356 |
Source: NHTSA Campaign 21V196000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.