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NHTSA Campaign 21V077000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Daimler Vans USA, LLC · Reported Feb 17, 2021 · 198 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Vehicles affected by this recall

Make Model Year Units
FREIGHTLINER SPRINTER 1500 2019 198
FREIGHTLINER SPRINTER 1500 2020 198
FREIGHTLINER SPRINTER 2500 2019 198
FREIGHTLINER SPRINTER 2500 2020 198
FREIGHTLINER SPRINTER 3500 2019 198
FREIGHTLINER SPRINTER 3500 2020 198
FREIGHTLINER SPRINTER 4500 2019 198
FREIGHTLINER SPRINTER 4500 2020 198
MERCEDES-BENZ SPRINTER 1500 2019 198
MERCEDES-BENZ SPRINTER 1500 2020 198
MERCEDES-BENZ SPRINTER 2500 2019 198
MERCEDES-BENZ SPRINTER 2500 2020 198
MERCEDES-BENZ SPRINTER 3500 2019 198
MERCEDES-BENZ SPRINTER 3500 2020 198
MERCEDES-BENZ SPRINTER 4500 2019 198
MERCEDES-BENZ SPRINTER 4500 2020 198

Source: NHTSA Campaign 21V077000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.