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NHTSA Campaign 20V783000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Halcore Group, Inc. · Reported Dec 15, 2020 · 7 vehicles affected

What's wrong

Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.

Vehicles affected by this recall

Make Model Year Units
AEV FREIGHTLINER M2 AMBULANCE 2021 7
AEV TRAUMAHAWK 2020 7
AEV TRAUMAHAWK 2021 7
AEV TYPE 1 F-SERIES AMBULANCE 2020 7

Source: NHTSA Campaign 20V783000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.