NHTSA Campaign 20V766000
BACK OVER PREVENTION:DISPLAY FUNCTION
Issued by Subaru of America, Inc. · Reported Dec 10, 2020 · 7,741 vehicles affected
What's wrong
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| SUBARU | LEGACY | 2020 | 7,741 |
| SUBARU | OUTBACK | 2020 | 7,741 |
Source: NHTSA Campaign 20V766000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.