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NHTSA Campaign 20V762000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Spartan Fire, LLC · Reported Dec 10, 2020 · 193 vehicles affected

What's wrong

Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.

Remedy

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.

Vehicles affected by this recall

Make Model Year Units
SPARTAN FIRE GLADIATOR 2019 193
SPARTAN FIRE GLADIATOR 2020 193
SPARTAN FIRE GLADIATOR 2021 193
SPARTAN FIRE METROSTAR 2019 193
SPARTAN FIRE METROSTAR 2020 193
SPARTAN FIRE METROSTAR 2021 193

Source: NHTSA Campaign 20V762000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.