NHTSA Campaign 20V509000
ELECTRICAL SYSTEM:SOFTWARE
Issued by Newmar Corporation · Reported Aug 27, 2020 · 732 vehicles affected
What's wrong
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
Remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| NEWMAR | DUTCH STAR | 2019 | 732 |
| NEWMAR | ESSEX | 2018 | 732 |
| NEWMAR | ESSEX | 2019 | 732 |
| NEWMAR | LONDON AIRE | 2019 | 732 |
| NEWMAR | MOUNTAIN AIRE | 2019 | 732 |
| NEWMAR | NEW AIRE | 2018 | 732 |
| NEWMAR | NEW AIRE | 2019 | 732 |
| NEWMAR | VENTANA | 2019 | 732 |
Source: NHTSA Campaign 20V509000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.