NHTSA Campaign 20V468000
ELECTRICAL SYSTEM:WIRING
Issued by Jayco, Inc. · Reported Aug 10, 2020 · 545 vehicles affected
What's wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| ENTEGRA | QWEST | 2020 | 545 |
| ENTEGRA | QWEST | 2021 | 545 |
| JAYCO | MELBOURNE | 2020 | 545 |
| JAYCO | MELBOURNE | 2021 | 545 |
| JAYCO | MELBOURNE PRESTIGE | 2020 | 545 |
| JAYCO | MELBOURNE PRESTIGE | 2021 | 545 |
Source: NHTSA Campaign 20V468000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.