NHTSA Campaign 20V395000
ELECTRICAL SYSTEM:SOFTWARE
Issued by Mercedes-Benz USA, LLC. · Reported Jul 6, 2020 · 5,399 vehicles affected
What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES-BENZ | AMG C63 | 2019 | 5,399 |
| MERCEDES-BENZ | AMG C63 | 2020 | 5,399 |
| MERCEDES-BENZ | AMG C63 S | 2019 | 5,399 |
| MERCEDES-BENZ | AMG C63 S | 2020 | 5,399 |
| MERCEDES-BENZ | AMG GLC63 | 2020 | 5,399 |
| MERCEDES-BENZ | AMG GLC63 S | 2020 | 5,399 |
| MERCEDES-BENZ | AMG GT53 | 2019 | 5,399 |
| MERCEDES-BENZ | AMG GT53 | 2020 | 5,399 |
| MERCEDES-BENZ | AMG GT63 | 2019 | 5,399 |
| MERCEDES-BENZ | AMG GT63 | 2020 | 5,399 |
| MERCEDES-BENZ | AMG GT63S | 2019 | 5,399 |
| MERCEDES-BENZ | AMG GT63S | 2020 | 5,399 |
Source: NHTSA Campaign 20V395000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.