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NHTSA Campaign 20E043000

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Issued by Chrysler (FCA US LLC) · Reported Jun 25, 2020 · 32,972 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain MOPAR steering 4x4 drag link assemblies (part number 68369907AA), and the associated components, jam nuts (part numbers 06510749AA and 06510750AA), drag link inner (part number 68111304AA), drag link outer (68111301AA), and drag link adjuster (part number 68111302AA) sold for replacement use on Heavy Duty Ram 2500 and 3500 trucks. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. The drag link assemblies may have been installed as part of a vehicle repair; the drag link assemblies installed during vehicle manufacturing were subject to NHTSA Safety Recall 19V-021.

Consequence

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy

FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. If an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. If the part has been installed, dealers will inspect the jam nut tightness, free of charge. The recall began July 23, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is W49

Vehicles affected by this recall

Make Model Year Units
MOPAR DRAG LINK ASSEMBLY 32,972

Source: NHTSA Campaign 20E043000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.