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NHTSA Campaign 19V824000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Issued by Forest River, Inc. · Reported Nov 18, 2019 · 356 vehicles affected

What's wrong

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Vehicles affected by this recall

Make Model Year Units
GLAVAL BUS APOLLO 2018 356
GLAVAL BUS APOLLO 2019 356
GLAVAL BUS COMMUTE 2018 356
GLAVAL BUS COMMUTE 2019 356
GLAVAL BUS CONCORDE II 2018 356
GLAVAL BUS CONCORDE II 2019 356
GLAVAL BUS ENTOURAGE 2018 356
GLAVAL BUS ENTOURAGE 2019 356
GLAVAL BUS LEGACY 2018 356
GLAVAL BUS LEGACY 2019 356
GLAVAL BUS PRIMETIME 2018 356
GLAVAL BUS PRIMETIME 2019 356
GLAVAL BUS TITAN 2018 356
GLAVAL BUS TITAN 2019 356
GLAVAL BUS TITAN II LOW FLOOR 2018 356
GLAVAL BUS TITAN II LOW FLOOR 2019 356
GLAVAL BUS UNIVERSAL 2018 356
GLAVAL BUS UNIVERSAL 2019 356

Source: NHTSA Campaign 19V824000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.