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NHTSA Campaign 19V792000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Issued by Daimler Trucks North America LLC · Reported Nov 4, 2019 · 2,725 vehicles affected

What's wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Vehicles affected by this recall

Make Model Year Units
WESTERN STAR 4900 2016 2,725
WESTERN STAR 4900 2017 2,725
WESTERN STAR 4900 2018 2,725
WESTERN STAR 4900 2019 2,725
WESTERN STAR 4900 2020 2,725
WESTERN STAR 5700 2016 2,725
WESTERN STAR 5700 2017 2,725
WESTERN STAR 5700 2018 2,725
WESTERN STAR 5700 2019 2,725
WESTERN STAR 5700 2020 2,725

Source: NHTSA Campaign 19V792000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.