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NHTSA Campaign 19V722000

STRUCTURE:BODY:DOOR

Issued by Daimler Trucks North America LLC · Reported Oct 10, 2019 · 2,547 vehicles affected

What's wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Vehicles affected by this recall

Make Model Year Units
WESTERN STAR 4900 2017 2,547
WESTERN STAR 4900 2018 2,547
WESTERN STAR 4900 2019 2,547
WESTERN STAR 4900 2020 2,547
WESTERN STAR 5700 2017 2,547
WESTERN STAR 5700 2018 2,547
WESTERN STAR 5700 2019 2,547
WESTERN STAR 5700 2020 2,547

Source: NHTSA Campaign 19V722000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.