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NHTSA Campaign 19V714000

EQUIPMENT:OTHER:LABELS

Issued by Thor Motor Coach · Reported Oct 8, 2019 · 101 vehicles affected

What's wrong

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Consequence

An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy

TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

Vehicles affected by this recall

Make Model Year Units
THOR MOTOR COACH AXIS 2015 101
THOR MOTOR COACH CHATEAU 2016 101
THOR MOTOR COACH CHATEAU 2017 101
THOR MOTOR COACH CHATEAU 2020 101
THOR MOTOR COACH CITATION 2015 101
THOR MOTOR COACH CITATION 2016 101
THOR MOTOR COACH CITATION 2017 101
THOR MOTOR COACH CITATION 2018 101
THOR MOTOR COACH CITATION 2019 101
THOR MOTOR COACH CITATION 2020 101
THOR MOTOR COACH FOUR WINDS 2016 101
THOR MOTOR COACH FOUR WINDS 2017 101
THOR MOTOR COACH FOUR WINDS 2019 101
THOR MOTOR COACH QUANTUM 2019 101
THOR MOTOR COACH QUANTUM 2020 101
THOR MOTOR COACH SIESTA 2015 101
THOR MOTOR COACH SIESTA 2016 101
THOR MOTOR COACH SIESTA 2017 101
THOR MOTOR COACH SIESTA 2018 101
THOR MOTOR COACH SIESTA 2019 101
THOR MOTOR COACH SIESTA 2020 101
THOR MOTOR COACH SYNERGY 2016 101
THOR MOTOR COACH SYNERGY 2020 101
THOR MOTOR COACH TUSCANY 2014 101
THOR MOTOR COACH VEGAS 2015 101

Source: NHTSA Campaign 19V714000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.