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NHTSA Campaign 19V666000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Issued by Daimler Vans USA, LLC · Reported Sep 18, 2019 · 29 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Consequence

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ METRIS 2019 29

Source: NHTSA Campaign 19V666000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.