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NHTSA Campaign 19V648000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Issued by Mercedes-Benz USA, LLC. · Reported Sep 9, 2019 · 1,478 vehicles affected

What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Remedy

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ GLE 350 2020 1,478
MERCEDES-BENZ GLE 450 2020 1,478

Source: NHTSA Campaign 19V648000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.