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NHTSA Campaign 19V586000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Issued by Mercedes-Benz USA, LLC. · Reported Aug 9, 2019 · 26,584 vehicles affected

What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Consequence

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG C43 2018 26,584
MERCEDES-BENZ AMG C43 2019 26,584
MERCEDES-BENZ C 300 2018 26,584
MERCEDES-BENZ C 300 2019 26,584

Source: NHTSA Campaign 19V586000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.