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NHTSA Campaign 19V565000

ENGINE

Issued by Prevost Cars, Inc. · Reported Jul 31, 2019 · 1,010 vehicles affected

What's wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Consequence

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Remedy

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Vehicles affected by this recall

Make Model Year Units
PREVOST H3-45 2017 1,010
PREVOST H3-45 2018 1,010
PREVOST H3-45 2019 1,010
PREVOST H3-45 2020 1,010
PREVOST X3-45 2017 1,010
PREVOST X3-45 2018 1,010
PREVOST X3-45 2019 1,010
PREVOST X3-45 2020 1,010

Source: NHTSA Campaign 19V565000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.