NHTSA Campaign 19V344000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Issued by Motor Coach Industries · Reported May 3, 2019 · 75 vehicles affected

What's wrong

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Vehicles affected by this recall

Make Model Year Units
MCI D4505 2019 75
MCI J3500 2019 75
MCI J4500 2018 75
MCI J4500 2019 75

Source: NHTSA Campaign 19V344000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.