NHTSA Campaign 19V125000

EQUIPMENT ADAPTIVE/MOBILITY

Issued by New England Wheels · Reported Feb 26, 2019 · 3 vehicles affected

What's wrong

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Remedy

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Vehicles affected by this recall

Make Model Year Units
FORD E-250 2008 3
FORD E-250 2013 3
FORD E-250 2014 3

Source: NHTSA Campaign 19V125000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.