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NHTSA Campaign 18V838000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Issued by Mercedes-Benz USA, LLC. · Reported Nov 27, 2018 · 104,663 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Consequence

If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Vehicles affected by this recall

Make Model Year Units
MERCEDES BENZ C 300 4MATIC 2018 104,663
MERCEDES-BENZ AMG C43 2018 104,663
MERCEDES-BENZ AMG C63 2018 104,663
MERCEDES-BENZ AMG C63S 2018 104,663
MERCEDES-BENZ AMG GLC43 2018 104,663
MERCEDES-BENZ AMG GLC43 2019 104,663
MERCEDES-BENZ AMG GLC63 2018 104,663
MERCEDES-BENZ AMG GLC63 2019 104,663
MERCEDES-BENZ AMG GLC63S 2018 104,663
MERCEDES-BENZ AMG GLC63S 2019 104,663
MERCEDES-BENZ C 300 2018 104,663
MERCEDES-BENZ C 300 4MATIC 2018 104,663
MERCEDES-BENZ C 350 E 2018 104,663
MERCEDES-BENZ GLC 300 2018 104,663
MERCEDES-BENZ GLC 300 2019 104,663
MERCEDES-BENZ GLC 350 E 2018 104,663
MERCEDES-BENZ GLC350E 2019 104,663

Source: NHTSA Campaign 18V838000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.