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NHTSA Campaign 18V800000

ELECTRICAL SYSTEM:SOFTWARE

Issued by Volvo Car USA LLC · Reported Nov 13, 2018 · 17,548 vehicles affected

What's wrong

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Vehicles affected by this recall

Make Model Year Units
VOLVO S90 2017 17,548
VOLVO S90 2018 17,548
VOLVO S90 2019 17,548
VOLVO V60 2017 17,548
VOLVO V60 2018 17,548
VOLVO V60 2019 17,548
VOLVO V60CC 2017 17,548
VOLVO V60CC 2018 17,548
VOLVO V60CC 2019 17,548
VOLVO V90 2017 17,548
VOLVO V90 2018 17,548
VOLVO V90 2019 17,548
VOLVO V90CC 2017 17,548
VOLVO V90CC 2018 17,548
VOLVO V90CC 2019 17,548
VOLVO XC40 2017 17,548
VOLVO XC40 2018 17,548
VOLVO XC40 2019 17,548
VOLVO XC60 2017 17,548
VOLVO XC60 2018 17,548
VOLVO XC60 2019 17,548
VOLVO XC90 2017 17,548
VOLVO XC90 2018 17,548
VOLVO XC90 2019 17,548

Source: NHTSA Campaign 18V800000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.