NHTSA Campaign 18V603000
EQUIPMENT ADAPTIVE/MOBILITY
Issued by Turtle Top · Reported Sep 10, 2018 · 180 vehicles affected
What's wrong
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| TURTLE TOP | ODYSSEY | 2013 | 180 |
| TURTLE TOP | ODYSSEY | 2014 | 180 |
| TURTLE TOP | ODYSSEY | 2015 | 180 |
| TURTLE TOP | ODYSSEY | 2016 | 180 |
| TURTLE TOP | ODYSSEY | 2017 | 180 |
| TURTLE TOP | ODYSSEY | 2018 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2013 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2014 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2015 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2016 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2017 | 180 |
| TURTLE TOP | TERRA TRANSIT | 2018 | 180 |
| TURTLE TOP | VANTERRA | 2013 | 180 |
| TURTLE TOP | VANTERRA | 2014 | 180 |
| TURTLE TOP | VANTERRA | 2015 | 180 |
| TURTLE TOP | VANTERRA | 2016 | 180 |
| TURTLE TOP | VANTERRA | 2017 | 180 |
| TURTLE TOP | VANTERRA | 2018 | 180 |
Source: NHTSA Campaign 18V603000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.