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NHTSA Campaign 17V245000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Mercedes-Benz USA, LLC. · Reported Apr 11, 2017 · 15 vehicles affected

What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence

Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ E300 2017 15

Source: NHTSA Campaign 17V245000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.