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NHTSA Campaign 16V223000

ELECTRICAL SYSTEM:SOFTWARE

Issued by New Flyer Industries Ltd. · Reported Apr 19, 2016 · 1,897 vehicles affected

What's wrong

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

Consequence

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

Remedy

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Vehicles affected by this recall

Make Model Year Units
NEW FLYER C40LFR 2013 1,897
NEW FLYER XD35 2014 1,897
NEW FLYER XD35 2015 1,897
NEW FLYER XD35 2016 1,897
NEW FLYER XD40 2015 1,897
NEW FLYER XD40 2016 1,897
NEW FLYER XD60 2014 1,897
NEW FLYER XD60 2015 1,897
NEW FLYER XD60 2016 1,897
NEW FLYER XDE35 2014 1,897
NEW FLYER XDE40 2014 1,897
NEW FLYER XDE40 2015 1,897
NEW FLYER XDE40 2016 1,897
NEW FLYER XDE60 2015 1,897
NEW FLYER XDE60 2016 1,897
NEW FLYER XE40 2013 1,897
NEW FLYER XE40 2014 1,897
NEW FLYER XE40 2015 1,897
NEW FLYER XN35 2013 1,897
NEW FLYER XN40 2013 1,897
NEW FLYER XN40 2014 1,897
NEW FLYER XN40 2015 1,897
NEW FLYER XN40 2016 1,897
NEW FLYER XN60 2013 1,897
NEW FLYER XN60 2014 1,897
NEW FLYER XN60 2015 1,897
NEW FLYER XN60 2016 1,897
NEW FLYER XT40 2014 1,897
NEW FLYER XT40 2015 1,897
NEW FLYER XT60 2014 1,897
NEW FLYER XT60 2015 1,897

Source: NHTSA Campaign 16V223000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.