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NHTSA Campaign 15V406000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Ford Motor Company · Reported Jun 24, 2015 · 184,519 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence

If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Remedy

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

Vehicles affected by this recall

Make Model Year Units
FORD ESCAPE 2014 184,519
FORD ESCAPE 2015 184,519
FORD TRANSIT CONNECT 2014 184,519
FORD TRANSIT CONNECT 2015 184,519

Source: NHTSA Campaign 15V406000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.