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NHTSA Campaign 15V171000

STRUCTURE:BODY:DOOR

Issued by Ford Motor Company · Reported Mar 24, 2015 · 194,484 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2011 194,484
FORD EXPLORER 2012 194,484
FORD EXPLORER 2013 194,484

Source: NHTSA Campaign 15V171000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.