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NHTSA Campaign 14V374000

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Issued by General Motors LLC · Reported Jun 27, 2014 · 392,459 vehicles affected

What's wrong

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.

Consequence

If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.

Vehicles affected by this recall

Make Model Year Units
CHEVROLET SILVERADO 2014 392,459
CHEVROLET SILVERADO 2015 392,459
CHEVROLET SUBURBAN 2015 392,459
CHEVROLET TAHOE 2015 392,459
GMC SIERRA 2014 392,459
GMC SIERRA 2015 392,459
GMC YUKON 2015 392,459

Source: NHTSA Campaign 14V374000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.