NHTSA Campaign 14V286000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Issued by Ford Motor Company · Reported May 29, 2014 · 179,027 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Consequence

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Remedy

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2011 179,027
FORD EXPLORER 2012 179,027
FORD EXPLORER 2013 179,027

Source: NHTSA Campaign 14V286000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.