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NHTSA Campaign 14E001000

STEERING

Issued by Ford Motor Company · Reported Jan 6, 2014 · 300 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Consequence

The inability to steer the vehicle increases the risk of a crash.

Remedy

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Vehicles affected by this recall

Make Model Year Units
FORD EXPLORER 2011 300
FORD EXPLORER 2012 300
FORD SERVICE STEERING GEAR 300

Source: NHTSA Campaign 14E001000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.