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NHTSA Campaign 13V588000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Issued by Nissan North America, Inc. · Reported Nov 20, 2013 · 23 vehicles affected

What's wrong

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Consequence

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

Remedy

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Vehicles affected by this recall

Make Model Year Units
INFINITI Q50 2014 23

Source: NHTSA Campaign 13V588000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.