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NHTSA Campaign 12V295000

ELECTRICAL SYSTEM:SOFTWARE

Issued by PREVOST CARS, INC. · Reported Jun 26, 2012 · 27 vehicles affected

What's wrong

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.

Consequence

IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

Remedy

PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.

Vehicles affected by this recall

Make Model Year Units
VOLVO BUS 9700 2009 27
VOLVO BUS 9700 2010 27
VOLVO BUS 9700 2011 27
VOLVO BUS 9700 2012 27

Source: NHTSA Campaign 12V295000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.