NHTSA Campaign 11V323000

SUSPENSION:REAR:SPRINGS

Issued by SPRINTER ENGINEERING & COMPLIANCE SUPPOR · Reported Jun 13, 2011 · 47 vehicles affected

What's wrong

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.

Consequence

THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.

Remedy

OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

Vehicles affected by this recall

Make Model Year Units
SPRINTER 3500 2011 47

Source: NHTSA Campaign 11V323000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.