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NHTSA Campaign 03V448000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Issued by THOR CALIFORNIA, INC. · Reported Nov 4, 2003 · 14,522 vehicles affected

What's wrong

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR CALIFORNIA AT 1-909-697-4190.

Vehicles affected by this recall

Make Model Year Units
THOR CALIFORNIA JAZZ 2000 14,522
THOR CALIFORNIA JAZZ 2001 14,522
THOR CALIFORNIA JAZZ 2002 14,522
THOR CALIFORNIA MIRAGE 2000 14,522
THOR CALIFORNIA MIRAGE 2001 14,522
THOR CALIFORNIA MIRAGE 2002 14,522
THOR CALIFORNIA TAHOE 2000 14,522
THOR CALIFORNIA TAHOE 2001 14,522
THOR CALIFORNIA TAHOE 2002 14,522
THOR CALIFORNIA WANDERER 2000 14,522
THOR CALIFORNIA WANDERER 2001 14,522
THOR CALIFORNIA WANDERER 2002 14,522

Source: NHTSA Campaign 03V448000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.