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NHTSA Campaign 03V416000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Issued by BIGFOOT INDUSTRIES, INC. · Reported Oct 24, 2003 · 240 vehicles affected

What's wrong

ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR BIGFOOT AT 1-250-546-2155.

Vehicles affected by this recall

Make Model Year Units
BIGFOOT 30C1011FR 2000 240
BIGFOOT 30C1011FR 2001 240
BIGFOOT 30C103FR 2000 240
BIGFOOT 30C103FR 2001 240
BIGFOOT MH24DB 2000 240
BIGFOOT MH24DB 2001 240
BIGFOOT MH29G 2000 240
BIGFOOT MH29G 2001 240
BIGFOOT MH29RQ 2000 240
BIGFOOT MH29RQ 2001 240
BIGFOOT MH29SL 2000 240
BIGFOOT MH29SL 2001 240

Source: NHTSA Campaign 03V416000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.