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NHTSA Campaign 03V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Issued by JAYCO, INC. · Reported Oct 9, 2003 · 6,442 vehicles affected

What's wrong

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.

Vehicles affected by this recall

Make Model Year Units
JAYCO COVE 2002 6,442
JAYCO COVE 2003 6,442
JAYCO DESIGNER 2002 6,442
JAYCO DESIGNER LEGACY 2003 6,442
JAYCO DESIGNER LEGACY 2004 6,442
JAYCO EAGLE 2002 6,442
JAYCO EAGLE 2003 6,442
JAYCO ESCAPADE 2003 6,442
JAYCO GRANITE RIDGE 2002 6,442
JAYCO GRANITE RIDGE 2003 6,442
JAYCO GRANITE RIDGE 2004 6,442
JAYCO GREYHAWK 2002 6,442
JAYCO GREYHAWK 2003 6,442
JAYCO GREYHAWK 2004 6,442
JAYCO JAY FLIGHT 2002 6,442
JAYCO JAY FLIGHT 2003 6,442
JAYCO KIWI 2002 6,442
JAYCO KIWI 2003 6,442
JAYCO LEGACY 2002 6,442
JAYCO LEGACY 2003 6,442
JAYCO LEGACY 2004 6,442
JAYCO QWEST 2002 6,442
JAYCO QWEST 2003 6,442
JAYCO TALON 2002 6,442
JAYCO TALON 2003 6,442

Source: NHTSA Campaign 03V383000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.