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NHTSA Campaign 03V374000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Issued by GEORGIE BOY MFG., LLC · Reported Oct 14, 2003 · 664 vehicles affected

What's wrong

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-877-876-9024.

Vehicles affected by this recall

Make Model Year Units
GEORGIE BOY CRUISE AIR 2001 664
GEORGIE BOY CRUISE AIR 2002 664
GEORGIE BOY CRUISE MASTER 2001 664
GEORGIE BOY CRUISE MASTER 2002 664
GEORGIE BOY LANDAU 2001 664
GEORGIE BOY LANDAU 2002 664
GEORGIE BOY PURSUIT 2001 664
GEORGIE BOY PURSUIT 2002 664
GEORGIE BOY REBEL 2001 664
GEORGIE BOY REBEL 2002 664
GEORGIE BOY VELOCITY 2001 664
GEORGIE BOY VELOCITY 2002 664

Source: NHTSA Campaign 03V374000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.